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Privacy Policy

Top Gear Stoke Limited are committed to protecting and respecting your privacy and personal data. This Privacy Policy describes how we will use your personal information and how you can exercise your rights under the General Data Protection Regulation (GDPR).

Data controller and contact information

The data controller is Top Gear Stoke Limited. If you have any questions, comments or requests regarding this Privacy Policy, please feel free to contact us at:

Data Protection Officer
Top Gear Stoke Limited
Pitt Street East,
Burslem,
Stoke-on-Trent,
ST6 2EQ

07914386135 | 01782 898152
sales@tgscarsales.co.uk

Purposes and lawful basis for processing personal data

We may collect, process and use your personal data in the course of supplying vehicles, goods and services to you and to manage our relationship with you, in the following ways:

Processed under the lawful basis of Contract:

  • When you enquire about or purchase a vehicle, goods or services from us, we will collect personal information to enable us to respond to your enquiry and to process and complete your purchase.
  • When you enquire about purchasing a vehicle on finance, we will collect information to enable third parties to provide finance quotes and agreements.
  • We collect personal information from you when you apply for a job with us to enable us to contact you and process your application.

Processed under the lawful basis of Legal Obligation:

  • We collect and process your personal information for producing invoices and accounting purposes which is required to meet HMRC legislation.
  • We collect personal information from employees to enable us to meet employment law obligations.

Processed under the lawful basis of Consent:

  • If you have given consent to receive marketing communications from us, we will collect information concerning your marketing preferences and send you communications based on those preferences.

Who we share your personal data with

We do not share your data with any other third parties except:

  • if you have given your consent.
  • if it is necessary to enable the provision of third party services you have requested (for example to facilitate warranty, insurance or finance quotes or agreements).
  • if we are under a duty to comply with any legal obligation.

Third party recipients of your data

Data processors are third parties who provide elements of our business management services for us, who process or store personal data on our behalf. The categories of these recipients are accounting, marketing, software, and website providers.

We have contracts in place with our data processors to ensure they are looking after your data to GDPR standards, which means they cannot use, share or do anything with your personal data unless we have instructed them to do so.

Retention periods

Unless otherwise listed below, your personal data will be kept for a period of 7 years in order to comply with HMRC requirements.

Personal data processed under consent will be kept for as long as you consent to its processing. We will seek to refresh your consent at appropriate intervals.

Your rights in regard to your personal data

You have a number of rights in regard to your personal data. These include the right to request access to, rectification or erasure of personal data we hold, or restriction of processing concerning your data, or to object to the processing as well as the right of data portability. If you wish to make any such requests please contact us in writing using the contact details at the top of this page.

Right to withdraw consent

Where we have processed your personal data on the lawful basis of consent, you have the right to withdraw this consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Right to complain

If you have any concerns about how we have handled your personal data, please contact us so we may address them.

You also have the right to lodge a complaint with the supervisory authority, the Information Commissioner's Office, about how we manage your data.

Provision of data

In most cases, the provision of your personal data is necessary to enter into a contract with us.

Changes to this policy

We will regularly review this privacy notice and update it where necessary. This policy was last updated in May 2018.

Where We Are

Burslem

Pitt Street East,
Burslem,
Stoke-on-Trent,
ST6 2EQ

Tel: 07914386135 | 01782 898152
Email: sales@tgscarsales.co.uk

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Disclaimer
From time to time there may be manual input errors on this website, with regard to specification and advertised price, customers are advised to view the car in person to make sure it meets your needs.
We reserve the right to change or amend vehicle details advertised, as the errors are notified. We will constantly endeavour to advertise with total transparency, however availability, specification and price are not offers capable of becoming legally binding. Top Gear Stoke Limited are not obliged to supply any of the items on the website at the prices indicated or not at all. All vehicles featured are not necessarily as illustrated.
Any retail offers advertised are only available to retail customers and exclude business users or group purchasers. Any warranties and representations that you purchase or use will be subject to the agreed upon terms and conditions in the contract for such products or services.
Top Gear Stoke Limited cannot guarantee the reliability or the accuracy of the information contained within this site. Actions taken by the user of the website are the responsibility of the individual. Images, descriptive matter, technical information, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. Full detailed specifications are available from the manufacturer’s brochures or their websites. All accessories supplied with a product are subject to upgrade or change at the manufacturer’s discretion. We will supply the product as supplied to us by the manufacturer.
If you are travelling any distance to view a particular vehicle we advise telephoning beforehand to check if it still available for sale.

FINANCE CALCULATOR ESTIMATES
All efforts have been made to represent an accurate estimate in the “Finance Calculator” presented in this website, however this is only an estimate and a real final loan may vary or not be available at all for your particular credit situation.
Quotes generated by this “Finance Calculator” are powered by the finance settings chosen by the user.
All the quotes are based on prime interest rates, and are subject to change. In addition the quotes do not take into account any customer information or circumstances which can affect an individuals chance of getting finance for a vehicle. The figures provided by the Finance Calculator are quotes and do not represent an acceptance for a loan of any kind. As the quotes are subject to a users personal circumstances and lender requirements, full confirmation on the price to be paid (including all related lender fees) will be detailed in the lenders customer documentation pack

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